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Getting Into Treatment

How to Get Into Treatment at Liberty Bay Recovery Center

We encourage anyone who is struggling with alcohol or drug addiction to get the help they need as soon as possible. Here is how to get started:

1. Call the addiction helpline.
If you are concerned about yourself, a loved one or an employee, call us directly at 844-894-2673 to speak to an intake specialist. They will provide information about Liberty Bay Recovery and answer any questions about addiction and rehab. We are available 24 hours a day, 7 days a week to answer your call. If you call in and hit our voicemail box, we will call back as soon as possible.

2. Complete a pre-admissions intake evaluation by phone.
When you are ready to admit yourself or someone else to our program at Liberty Bay, an intake specialist will conduct a brief evaluation by phone to gather information on:

  • Types of substances being abused
  • Length and frequency of use
  • Any past addiction treatment
  • Areas of significant distress
  • Employment and living situation
  • Other medical information

Upon completion of our pre-admission intake you will speak with one of our clinicians to ensure that our treatment will be a good fit for you. We want to make sure that our treatment will be of maximum benefit to you and your journey in recovery.

3. Provide financial information.
To make the intake process as smooth as possible, our intake specialist will ask for your insurance information and permission to contact your insurance company directly. If you wish to self-pay, just let the intake specialist know. Our staff can help you learn more about payment options.

4. Make travel arrangements.
After your admission has been confirmed, make arrangements to travel to our rehab facility in Portland, Maine. If you prefer, our intake specialists can assist with your travel arrangements.

If you plan to arrive by air, Portland International Jetport (PWM) is the closest airport. Let us know your arrival time and flight number, and we will arrange a ride for you from the airport. Several bus and train lines also serve Portland, including Greyhound and The Amtrak Down Easter. We can provide transportation to and from the bus/ train station. We do not recommend that patients drive themselves to treatment. Our staff will work with you to provide transportation to Liberty Bay. If you must drive a vehicle here, we can make arrangements to store the vehicle off property. Please note that while our treatment center is in a safe area, there is no extra security for the parking area.